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The Tools You Need To Succeed Anytime, Anywhere
Log into your virtual network from any place in the world
eSP Business Suite is a comprehensive set of tools that allows you to manage every aspect of your fire alarm installations, from bidding the job to servicing the systems long after installations.
Program a system Customize systems, zones and points to “human-readable” information Change panel programming - Place devices in and out of test - View all of your installations View signal history on every system you have installed - Schedule service calls - Schedule Test & Inspections Place customers on-line - Change emergency notification - Check trouble signals - And More…
Because eSP Business Suite features the most essential applications you need to succeed in business all in one service, you don’t need to spend additional money for add-on modules or third-party tools. Everything is at your fingertips everything. And you can access all your eSP services from anywhere, using a common Web browser.
eSP Quick Quote is your complete online real-time estimating tool. Use it to standardize or customize labor, parts, margins, subcontractor fees, overhead and every aspect of your bidding and job analysis. In less time than it would take you to copy and paste from multiple applications, you will have produced a perfect quote in Quick Quote.
eSP Discovery is an online real-time programming tool that you can access from any place in the world with a standard Web browser. No more fighting with archaic programming languages, just drag and drop the proper device onto your SLC and Notification loops and customize to suit your needs. It is that simple. Because it is part of the eSP Business Suite, eSP Discovery is available to you any time you need it. Want someone else to check your programming? Call them up and they can get online from anyplace in the world and take a look. No more lost programs because it sits on our UL-approved servers so you will never lose a system program again. Need to make a change? Just log in, make the change and you are done.
Our UL-listed Central Station Monitoring covers eLAN and legacy systems throughout the country. Seven days a week; 24-hours a day. Regardless of the system type or transmission, whether it’s for fire, opening and closing, supervisory or other system signals, our licensed and trained technicians are at the ready for all your trusting customers. And, eSP keeps you and your customers informed of every signal and its disposition from our monitoring center, practically in real-time. From eSP Dashboard, monitoring reports are displayed in graphics and report forms that you can send to your local printer.
eSP Dashboard access is your bird’s eye view of all your systems and business needs. Customizable views of eSP Dashboard allow you and your customers to access system information that is updated in practically real time. Whether your customers are multi-location campuses or mom-and-pop retailers, they can find essential signal histories, service and maintenance reports and more on one page. They can even access their email application inbox. And, because eSP Dashboard is a part of eSP Business Suite, anyone can access their eSP Dashboard anytime, from anywhere in the world.
Service Scheduling and Costing couldn’t be easier than it is in eSP Business Suite. Simply open a service order for a customer, select a technician from your employee database and assign a service time. Because your time, travel and other business expenses are stored in eSP Business Suite, technician service costs are automatically tallied with every call. And online parts ordering automatically adjusts service order calculations and helps to quickly fulfill service orders.
Online Parts Ordering helps you stay on top of inventory and service requirements. Because it is tightly integrated into eSP Business Suite, you can find the parts you need in a snap and order them securely online within seconds, whether you’re ordering to fulfill a service call, create a quote for a job in Quick Quote or restocking inventory. Better still, because your records are stored securely on VES LLC’ servers, you won’t have to rifle through paper invoices every time you need to order. Every transaction is stored indefinitely for you to reference and print.
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